Resident Scrutiny at Jigsaw

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Overview

Jigsaw Homes recruit two Resident Scrutiny Panels per year. The panel scrutinise the services of Jigsaw Homes and feed into detailed board reports to help improve their services.

Jigsaw Homes pay our Resident Scrutiny Panel members £50 each in the form of rent credits or shopping vouchers for attending three meetings.

Get involved
What is Scrutiny?
Find out more about Scrutiny and what is involved.
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Join our next Panel
Email us to discuss the Residents Scrutiny Panel in more details and get involved.
Register for Jigsaw Rewards
Register for Jigsaw Rewards to complete surveys and be part of a future Resident Scrutiny Panel.
Benefits of joining our Scrutiny Panel
Being part of a team of residents that make a real difference to how your rent is spent influencing local issues that affect your neighbourhood and beyond.
Scrutiny News
Find all the latest news relating to Scrutiny at Jigsaw Homes Group.
Scrutiny FAQs
Frequently asked questions about Resident Scrutiny at Jigsaw

Scrutiny resident testimonials
Testimonials from residents who have been involved in our scrutiny panel.
Further Information
How we are run
Jigsaw Group uses overlapped Boards to simplify its governance arrangements and to make the best use of the shared skill-set of our board members and directors. The day-to-day running of the Association is the job of the Group’s senior team of directors led by the group chief executive, Brian Moran.
Our performance
The Group has an established suite of performance measures which are monitored by the board and by the Risk & Audit Committee on a quarterly basis.
What we do
Our members build, renovate and manage low-cost housing for rent and sale.  The core of our business is centered on the management of 35,482 homes — principally social housing for rent.
Resident Services, Help & Advice
Latest news
19/11/2024
Harvesting Food for Ashton Community Grocer

Children from Holy Trinity Primary School have donated much-needed food to Jigsaw’s Ashton Community Grocer, ensuring residents have better access to nutritious and low-cost groceries.
18/11/2024
Tenant Satisfaction Measures – look out for the 2024/25 survey.

The Regulator of Social Housing (RSH) requires Jigsaw Homes to publish our performance against twenty-two Tenant Satisfaction Measures every year. These measures ensure tenants and shared owners can easily see…
18/11/2024
Telephone service disruption – Monday 18 November 2024

We are currently experiencing problems with our telephone lines and calls are not coming through.
See all news