Category: You Said We Did

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Jigsaw Rewards, You Said We Did | 18/11/2022
You Said We Did: Lettings Survey

We recently ran a survey on Jigsaw Rewards to ask for your views on exchanges and transfers. An exchange is a direct swap with another tenant who also wants to move, whereas a transfer is when you apply for rehousing and move to an empty property (this can sometimes take a while).
General, Jigsaw Rewards, You Said We Did | 23/08/2022
You said We Did: Hoarding Awareness Survey

Early this summer we ran a survey on Jigsaw Rewards to raise awareness about our hoarding support service.   We asked residents to read a news article on our website and feedback to us about their thoughts.
Jigsaw Rewards, You Said We Did | 22/02/2022
You Said, We Did: Tenant Satisfaction Measures

The Regulator of Social Housing has been seeking views on its proposals for tenant satisfaction measures. These are part of implementing changes to consumer regulation set out in the Government’s…
Jigsaw Rewards, You Said We Did | 03/02/2022
You Said, We Did: Foodbank Survey

Through our Jigsaw Foundation programme, we have provided funding for a number of foodbanks across our regions. In 2020, we donated around £82,000 to foodbanks in Tameside, Oldham, Manchester, Wigan…
Jigsaw Rewards, You Said We Did | 18/01/2022
You Said, We Did: Allocations and Lettings Policy Consultation

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…
General, Jigsaw Rewards, Neighbourhood, You Said We Did | 24/11/2021
You said, We Did: Complaints Policy Review October 2021

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…
General, Jigsaw Rewards, You Said We Did | 01/09/2021
You Said, We Did: Residents Have Their Say on Our Tenants Annual Report

Residents have been given the chance to tell us what they want to see in our Tenants Annual Report, and how they would like this information to be shared with…
General, Jigsaw Rewards, You Said We Did | 30/07/2021
You Said, We Did: Residents Have Their Say on Neighbourhood Activities

With Covid restrictions beginning to lift and our Neighbourhood Engagement Team getting ready to get back out into our neighbourhoods, we wanted to find out what events our residents would…
Jigsaw Rewards, You Said We Did | 24/05/2021
You said – We Did: Our Complaints Policy

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…
Jigsaw Rewards, You Said We Did | 21/04/2021
You Said – We Did: Baby and Child First Aid Skills

The views and experiences of our residents are at the heart of our plans, helping us to make the changes needed to improve our neighbourhood services. We want to have…