Category: You Said We Did

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Jigsaw Rewards, You Said We Did | 01/04/2024
You Said, We Did: Service Charge Policy Review

As part of the annual review of the Jigsaw Service Charge Policy, 154 Jigsaw Rewards members took part in this consultation last year and just under half of the survey participants said they personally pay a service charge.
 
Jigsaw Rewards, You Said We Did | 01/02/2024
You Said We Did: Rent Setting Policy Review

Recently, 168 Jigsaw Rewards members took part in a review of our Rent Setting Policy.
 
General, Jigsaw Rewards, You Said We Did | 28/01/2024
You Said We Did: A Good Call?

Recently, 90 Jigsaw Rewards members took part in our ‘good call’ survey and told us about their recent experiences phoning our Connect contact centre.
 
General, Jigsaw Rewards, You Said We Did | 01/11/2023
We have a WINNER!

We recently ran a prize draw giving Jigsaw Rewards users the chance to win £300 worth of shopping vouchers. Once more, the response was tremendous with even more residents registering…
 
Jigsaw Rewards, You Said We Did | 30/10/2023
You Said, We Did: Anti-Social Behaviour Policy Review 2023

Thank you to the 136 Jigsaw Rewards members who helped us to review our Anti-Social Behaviour Policy in September 2023. A total of 95% of the members who took part…
 
Jigsaw Rewards, You Said We Did | 24/10/2023
You Said, We Did: Gas Safety Awareness Week 2023

For Gas Safety Week (11-17 September 2023) we asked our Jigsaw Rewards members to review the Gas Safety section of our website. A total of 132 Jigsaw Rewards members took…
 
Jigsaw Rewards, You Said We Did | 20/10/2023
You Said, We Did: Cost of Living Website Review

In May 2023, we asked Jigsaw Rewards members to review our Cost of Living Support Webpage and since then, we’ve been working hard to make some changes based on the…
 
Jigsaw Rewards, You Said We Did | 11/10/2023
You Said, We Did: Domestic Abuse Policy Review Consultation

In July 2023,  106 Jigsaw Rewards members took part in this survey to help us review our Domestic Abuse Policy. There was a lot of positive feedback about our approach…
 
Jigsaw Rewards, You Said We Did | 10/10/2023
You Said We Did: Leasehold Management Policy Review Survey

In September, 194 Jigsaw Rewards members helped us review our Leasehold Management policy, including leaseholders who were able to share their personal experience.
 
Jigsaw Rewards, You Said We Did | 15/08/2023
You Said We Did: Complaints Policy Review 2023

A total of 178 Jigsaw Rewards members took part in this consultation as part of the annual review of the Jigsaw Complaints Policy. There was strong support for all key…