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Jigsaw Rewards, You Said We Did | 20/03/2023
You Said We Did: Scrutinise This Website

Each year, we ask groups of residents to take a close look at how certain areas of our organisation are being run, in a process called resident scrutiny. We wanted…
 
Jigsaw Rewards, You Said We Did | 25/01/2023
You Said We Did: Online Repair Booking Survey

We are developing the existing “My Jigsaw” service to allow residents to book repair appointments. The service will allow residents to report a repair to us and for most common…
 
Jigsaw Rewards, You Said We Did | 15/01/2023
You Said We Did: Cost of Living Survey 2022

In November 2022, 293 Jigsaw Rewards members took part in a survey to tell us about the impact the cost of living crisis was having on them and to give us ideas on how we can try to help.
 
Jigsaw Rewards, You Said We Did | 10/01/2023
You Said We Did: Furnished Tenancy Survey

Recently, 235 Jigsaw Rewards members took part in our Furnished Tenancy survey and shared their thoughts on how furnished tenancies might work best at Jigsaw.
 
Jigsaw Rewards, Scrutiny | 30/11/2022
Jigsaw Rewards Scrutiny – Income – Money Lost Through Void Work

At Jigsaw, we work together with residents to shape our priorities through an active consultation process via our Jigsaw Rewards scrutiny panel.
Jigsaw Rewards, You Said We Did | 18/11/2022
You Said We Did: Lettings Survey

We recently ran a survey on Jigsaw Rewards to ask for your views on exchanges and transfers. An exchange is a direct swap with another tenant who also wants to move, whereas a transfer is when you apply for rehousing and move to an empty property (this can sometimes take a while).
Jigsaw Rewards, Scrutiny | 03/11/2022
Jigsaw Rewards Scrutiny Panel Data Security Measures

Jigsaw Rewards residents from across the Group took part in our latest Scrutiny Panel and reviewed Jigsaw’s Data Security Measures, discussing policy, procedures and performance measures.
Jigsaw Rewards, Scrutiny | 20/10/2022
Jigsaw Rewards Scrutiny Panel on Income Loss

Our latest Jigsaw Rewards scrutiny panel took place with residents from across the Group coming together discuss Income Loss – Voids and Lettings.
General, Jigsaw Rewards, You Said We Did | 23/08/2022
You said We Did: Hoarding Awareness Survey

Early this summer we ran a survey on Jigsaw Rewards to raise awareness about our hoarding support service.   We asked residents to read a news article on our website and feedback to us about their thoughts.
General, Jigsaw Rewards | 10/08/2022
Residents Benefit from a Rewarding Partnership

The Jigsaw Homes Rents team partnered up with the Jigsaw Rewards team to help find volunteers and take part in a test of an amended Universal Credit process.