Category: General

 
General | 29/11/2019
Autumn in Action finale

Last week saw our Autumn in Action finale with clubs, creative activities and social events. Our Neighbourhood Engagement team certainly warmed up the season as they brought a range of…

General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

 
General, Jigsaw Group News | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following…

General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

General | 12/11/2019
Homes for Cathy

Jigsaw Homes Group is a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people. We…

General | 12/11/2019
Homes for Cathy

Jigsaw Homes Group is a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people. We…

General | 12/11/2019
Homes for Cathy

Jigsaw Homes Group is a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people. We…

General | 07/11/2019
Tenants’ Annual Report 2019

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…

General | 31/10/2019
Balcony safety during bonfire season (The Treacle Campaign)

The Greater Manchester Fire and Rescue Service (GMFRS) is once again running its Treacle Campaign, which aims to spread the message about how people can stay safe during bonfire period….