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General | 16/12/2019
Essential maintenance work on our website – Wednesday 18 December

On the morning of Wednesday 18 December, we will be carrying out essential maintenance work on our website between 8am and 11:30am. During this time, our website and some of…
General | 09/12/2019
Dispensation for group-wide utilities 2019

Jigsaw Homes Group have approached the Northern Residential Property First-tier Tribunal because we want to enter into a long term agreement for a group wide Utility contract in respect of…
 
General, In Your Area | 09/12/2019
Christmas rent-free weeks for Chorley CH tenants

Chorley Community Housing tenants with a tenancy agreement that allows for rent-free weeks will be pleased to hear the Christmas non-collection rent weeks are the weeks beginning 23 and 30 December…
General | 04/12/2019
Essential maintenance work on our telephone system – Thursday 5 December

On the morning of Thursday 5 December, we will be carrying out essential maintenance work on our telephone system between 8am and 8:30am. During this time, calls will be directed…
Development, General | 03/12/2019
Forest Green, St. Helens – OPEN DAY!

Find your dream home with Snugg! ***COME ALONG TO OUR OPEN DAY*** Saturday 7th December 2019 10am – 3pm Our Forest Green development in St. Helens is an impressive collection…
General | 29/11/2019
Autumn in Action finale

Last week saw our Autumn in Action finale with clubs, creative activities and social events. Our Neighbourhood Engagement team certainly warmed up the season as they brought a range of…
General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….
 
General, Jigsaw Group News | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following…
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …