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Customer Feedback | 18/11/2024
Tenant Satisfaction Measures – look out for the 2024/25 survey.

The Regulator of Social Housing (RSH) requires Jigsaw Homes to publish our performance against twenty-two Tenant Satisfaction Measures every year. These measures ensure tenants and shared owners can easily see…
 
Customer Feedback, General | 28/10/2024
Q1 Customer Feedback and Complaints

We are always keen to hear your feedback – good or bad – as this helps us to learn and shape the services we deliver to you.
 
Customer Feedback | 19/09/2023
Tenant’s Annual Report 2022/23

Jigsaw Homes Group has officially launched its Tenant’s Annual Report for 2022/2023

 
Customer Feedback | 30/08/2023
Customer Feedback Update: Q1 April – June 2023

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.
Customer Feedback | 06/06/2023
Customer Feedback Update: Q4 January – March 2023

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve. Dissatisfaction…
 
Customer Feedback | 14/02/2023
Q3 Customer Feedback Update

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.  
 
Customer Feedback, Jigsaw Group News | 15/12/2022
Our Tenant Satisfaction Survey report is now live!

In August, more than 3,000 of our tenants took part in a survey to measure Tenant Satisfaction. The survey found that overall, 68% of tenants are very or fairly satisfied with Jigsaw as their landlord.
Customer Feedback, General | 18/11/2022
Q2 Customer Feedback Update

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.  
Customer Feedback | 05/08/2022
Customer feedback update August 2022

Customer Feedback and Complaints We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where…
Customer Feedback, General, In Your Area | 20/07/2022
Tenants’ Annual Report 2021/2022

The Jigsaw Tenants’ Annual Report 2021/2022 is now live.