Unreasonable Behaviour Policy
Jigsaw Homes Group is committed to providing a fair, consistent and accessible service. We believe that customers of our services have a right to be heard, understood and respected. We believe that our staff have the same rights, and the Group must provide a safe working environment for our staff.
This policy explains what the Group defines as unacceptable and unreasonable behaviour so that both staff and customers can be clear what to expect and how we will approach these situations.
This policy applies to everyone who interacts or communicates with the Group including its subsidiaries and agents/representatives, including but not limited to tenants, leaseholders, homeowners and members of the public.
