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Get in touch

Jigsaw Homes Group Limited
Head Office:
Cavendish 249, Cavendish Street,
Ashton-under-Lyne OL6 7AT
Leigh Office:
Turner House, 56 King Street,
Leigh WN7 4LJ
(Registered no. 29433R)
How can we help you today?
General enquiry
Email 'connect' our customer care team with details of your general enquiry. info@jigsawhomes.org.uk
Repairs
Report a repair or find out the status of your repairs by emailing info@jigsawhomes.org.uk Please note for Emergency Repairs call us on our usual number.
Report ASB
Report a neighbour’s behaviour or tell us about anti social behaviour, hate crime and issues in your neighbourhood. info@jigsawhomes.org.uk
Rent
Get in touch about your rent account. Click to email info@jigsawhomes.org.uk
Money advice
Our Money Wise team is here to provide free and impartial advice. Click to email moneyadviceteam@jigsawhomes.org.uk
Complaints
Complain about your experience of Jigsaw services.
Jigsaw Rewards
Join Jigsaw Rewards to provide feedback on our services and plans for the future. Take part, get rewarded.
My Jigsaw
Log in or register with 'My Jigsaw' to gain access to our services, tenancy info, rent and repairs 24/7.
Press enquiries
Send an email enquiry to our Press Office press@jigsawhomes.org.uk
or call 0300 11 11 212.
Complaints
We are committed to providing an excellent service to our customers. However, we realise that things can occasionally go wrong.

If this happens to you or if you feel our service doesn’t meet your expectations, then we want you to let us know and we will always try to resolve your problem as quickly as possible.
Contacting us out of hours
Our connect contact service is open to take calls Monday - Friday, 8am - 6pm. We understand that these times are not convenient for everyone, or that something very urgent may occur when our daytime contact service is not available. To report a situation outside of our office hours that needs an emergency response, call our Connect numbers 0300 111 1133 or 0300 011 1144.
Our Office Locations
Jigsaw Group have offices located in Tameside (Head Office), Greater Manchester and Nottinghamshire.

Together our members own and manage more than 35,000 homes across the North West and East Midlands.
More information
Contacting us with speech and hearing disabilities
Unreasonable Behaviour Policy
Jigsaw Homes Group is committed to providing a fair, consistent and accessible service. We believe that customers of our services have a right to be heard, understood and respected. We believe that our staff have the same rights, and the Group must provide a safe working environment for our staff.
Latest news
19/11/2024
Harvesting Food for Ashton Community Grocer

Children from Holy Trinity Primary School have donated much-needed food to Jigsaw’s Ashton Community Grocer, ensuring residents have better access to nutritious and low-cost groceries.
18/11/2024
Tenant Satisfaction Measures – look out for the 2024/25 survey.

The Regulator of Social Housing (RSH) requires Jigsaw Homes to publish our performance against twenty-two Tenant Satisfaction Measures every year. These measures ensure tenants and shared owners can easily see…
18/11/2024
Telephone service disruption – Monday 18 November 2024

We are currently experiencing problems with our telephone lines and calls are not coming through.
See all news